FREQUENTLY ASKED QUESTIONS
Straight answers about credit guidance.
Start here for answers about reports, timing and what responsible support looks like.
Can you guarantee a specific score increase?
No. Credit outcomes vary, and no responsible service can promise a specific increase or removal of accurate information.
What information will I need?
We will explain how to access your reports and what information is useful for an initial review.
How long does credit improvement take?
Timing depends on your reports, the actions required and how reporting agencies respond.
Can accurate negative information be removed?
Accurate, verifiable information generally cannot be removed simply because it is negative.
Do you provide lending or legal advice?
No. 311 Credit provides credit education and report guidance; it is not a lender or law firm.